What is FreshBooks?
FreshBooks takes billing out of your hands and puts it on autopilot. Set up automated invoicing, online payment options (ACH and Credit Card), and late payment reminders to get paid 2x faster. Next, boost team productivity with precise time tracking and collaborative project tools, so every minute, file, and conversation is tracked and logged.
FreshBooks is a web-based accounting solution that caters to small businesses. FreshBooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT).
Key features of FreshBooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept
Freshbooks Pros
"Ease of use and integration from pc to mobile. The fact that i could copy repetitive invoices and projects saved me a lot of time as well."
"It’s very easy to use,excellent customer service and use also a great mobile app. I am really happy to have this software in my company."
"I love that i can send edit and track my business. The app on my phone is great but would like more of the same options as the desktop."
Freshbooks Cons
"Interface is hard and confusing to use. Not built for those without precision motor skills (forget it if you have any sort of impairment)."
"The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot."
"There are a few features missing in the software compared to the other softwares."
Old FreshBooks and New
Like Intuit QuickBooks Online Plus, FreshBooks adheres to the rules of double-entry accounting, the industry-standard bookkeeping method that accountants and other small business accounting websites use. Your accounting records have a solid framework that provides structured record keeping and improved insight into your finances.
Specifically, FreshBooks has a Chart of Accounts and General Ledger. Last year, it added Other Income (to capture, well, other income), Cost of Goods Sold, bank reconciliation, and two additional standard financial reports (Trial Balance and Balance Sheet).
FreshBooks went through a major user interface overhaul a few years ago, and features have been migrating over from FreshBooks Classic since then. For example, the company added inventory tracking to FreshBooks last year. It also incorporated a new user role (manager), automatic mileage tracking in the iOS app, and checkout links, meaning clients can make payments without being invoiced. Contractors can track their own time, and managers have greater control over reports. Projects get two new tabs for Invoices and Expenses. FreshBooks has also added numerous enhancements to invoices and the overall workflow. For example, a new Preview tab shows you how an invoice will look before you send it. Invoices now display unbilled time and expenses. The client message is customizable. Finally, clients can now make partial payments.
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